Privacy Policy

Last updated: January 2025

1. Introduction

The International Arab Film Festival of Australia ("IAFFA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in various ways:

  • Personal information (name, email, phone number) when you register or contact us
  • Payment information when you purchase tickets or passes
  • Usage data including IP address, browser type, and pages visited
  • Information you provide when submitting films or applying for volunteer positions

3. How We Use Your Information

We use collected information for:

  • Processing ticket purchases and festival registrations
  • Communicating about festival events and updates
  • Improving our website and services
  • Complying with legal obligations
  • Sending marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@iaffa.org.au